Community Manager (Bilingual – English/Dutch)

Overview: ChesedGamesOnline is seeking a dedicated and proactive Community Manager to join our team. The ideal candidate will act as a helpdesk for our online communities on Facebook and Discord, providing support and fostering positive interactions. As a key player in our organization, you will collaborate closely with our Social Media Manager to ensure a seamless and engaging community experience.

Responsibilities:

• Community Support: Serve as the primary point of contact for community members on Facebook and Discord, addressing inquiries, resolving issues, and providing assistance as needed.
• Engagement: Actively engage with community members by responding to comments, messages, and posts in a timely and professional manner.
• Collaboration: Work closely with the Social Media Manager to align community interactions with overall social media strategy and initiatives.
• Feedback Collection: Gather and report community feedback to help improve our services and address any concerns or suggestions from the community.
• Moderation: Monitor and moderate user-generated content to ensure compliance with community guidelines and maintain a positive and respectful atmosphere.
• Problem-Solving: Handle and resolve conflicts or issues within the community in a calm and professional manner.
• Bilingual Communication: Effectively communicate with community members in both English and Dutch to cater to our diverse audience.
• Resource Sharing: Assist community members by sharing relevant resources, guides, and information to help them navigate and utilize ChesedGamesOnline’s offerings.

Requirements:

• Bilingual Proficiency: Fluency in both English and Dutch, with excellent written and verbal communication skills in both languages.
• Experience: Proven experience in community management, customer support, or a related field.
• Passion for Gaming: A strong interest in game development and the gaming industry.
• Interpersonal Skills: Excellent interpersonal skills with the ability to build and maintain relationships with community members.
• Organizational Skills: Strong organizational and multitasking skills to manage multiple community platforms and tasks efficiently.
• Tech Savvy: Familiarity with social media platforms, content management tools, and analytics software.
• Team Player: Ability to work collaboratively with the ChesedGamesOnline team and contribute to the overall goals of the organization.

Preferred Qualifications:

• Education: Bachelor’s degree in Marketing, Communications, Public Relations, or a related field.
• Experience: Experience with game development communities or similar online communities.
• Knowledge of Game Development: Basic understanding of game development processes and tools.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to be part of a growing organization with a mission to promote game development in Suriname and beyond.
• Flexible working hours and the possibility to work remotely.
• A supportive and inclusive work environment where your contributions are valued.

How to Apply: Interested candidates are invited to apply by sending their resume and a cover letter outlining their experience and suitability for the role to info@chesedgames.online. Alternatively, they can apply directly on this page, where they will also have the option to upload their CV.

Join ChesedGamesOnline and help us build a vibrant and supportive community for game developers and enthusiasts!